Media Systems Administrator

GRADE 2120
Pay Range $62,234 - $90,834

General Description

The Media Support Administrator oversees the organization’s media content and resources. This role encompasses the operation, procurement, and maintenance of the County’s audiovisual systems, along with advising management on audiovisual technology. Responsibilities include managing various media types, ensuring proper storage, retrieval, dissemination, and overseeing digital assets and media-related systems. The position operates independently with limited supervision and reports to the Director of Information Technology within the Information Technology Division of the Administration Department.

Duties & Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions as necessary.

  • Coordinates the distribution of media content across different channels (e.g., websites, social media, internal networks).
  • Collaborates with the Public Information Officer, Website and Community Engagement Coordinator, Assistant County Administrator, and Information Technology team to support media initiatives.
  • Collaborates with content creators, designers, and external vendors.
  • Provides technical support for media-related software and hardware, including troubleshooting issues related to media playback, encoding, and streaming.
  • Organizes and maintains media libraries, including digital and physical media, to ensure proper tagging, metadata entry, and categorization of media assets.
  • Oversees the archiving and retrieval of media content.
  • Operates and maintains the digital, audio, and computer systems in meeting rooms.
  • Operates the Audio Control Center for all County support functions, including evening and weekend meetings and events.
  • Recommends acquisition, maintenance, and inventory of video, audio, media supplies, and equipment.
  • Coordinates and maintains County website information
  • Interfaces with department managers and their staff, outside institutions and agencies, and the private sector involved in related projects
  • Demonstrates strong interpersonal skills and adds to a positive, enthusiastic, and problem-solving work culture
  • Performs related work as required.

Minimum Education and Experience Requirements

Requires bachelor’s degree in communications, information management, business administration, or related field, supplemented by four (4) years of progressively responsible experience with media editing and management software, digital asset management systems, Content Management Systems (CMS), Network Attached Storage (NAS), Cloud storage services (e.g., AWS S3, Google Drive, Dropbox), media playback, and streaming tools.

Additional Requirements

Must have technical proficiency, including familiarity with media editing and management software, along with strong organizational and time management skills. Capable of managing multiple projects and tasks simultaneously with meticulous attention to detail for managing metadata, tagging, and quality control. Effective communication skills for maintaining effective relationships and collaborating with various teams and stakeholders, including the public. Ability to provide clear instructions and technical support. Strong problem-solving abilities to troubleshoot technical issues, coupled with critical thinking and innovative solution-finding capabilities. Knowledgeable in copyright laws, media usage rights, and licensing agreements. Capable of monitoring program performance post-implementation. Proficient in coordinating design and planning projects and preparing detailed reports. Basic PC skills, including word processing, spreadsheets, and file transfer. Must pass testing for substance abuse and criminal background investigation. Must maintain a positive work environment by acting and communicating in a manner that promotes harmonious relations with customers, co-workers, and supervisors. Direct deposit of pay is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is primarily a sedentary office classification although standing in and walking between work areas may be required.
  • Occasionally lifting of objects up to 25 pounds.
  • Ability to read printed materials and a computer screen.
  • Ability to communicate in person, before groups, and over the telephone.
  • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator.
  • Ability to bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions are regularly performed without exposure to adverse environmental conditions.

Special Certifications and License Requirements

  • Must possess and maintain a valid state driver’s license with an acceptable driving history.

Notices

Kent County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), Kent County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is an employment at-will position.

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