Tax Clerk I

GRADE 2111
Pay Range $40,123 - $58,573

General Description

The purpose of this position is to collect tax and sewer payments, issue receipts, and assist the public with tax-related questions.This position works under close to general supervision according to set procedures but determines how or when to complete tasks per instruction.

Duties & Responsibilities

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions as necessary.

  • Collects tax and sewer payments using computerized database.
  • Provides extensive customer service including billing questions.
  • Assists in calculating amounts owed for customers with multiple accounts.
  • Reconciles daily batches.
  • Balances cash drawer.
  • Verifies the accuracy of bills and property owner information.
  • Assists with reporting correct addresses to the Assessment Office for entry.
  • Assists with supplemental billing review and distribution.
  • Reviews and issues mobile home letters.
  • Makes mail runs and bank deposits.
  • Answers telephone and gives general information in response to public or official inquiries.
  • Scans and properly indexes documents.
  • Performs related work as required.

Minimum Education and Experience Requirements

Requires High School graduation or GED equivalent and one (1) year of customer service, cash handling or clerical experience or any equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Working knowledge of computers and office applications, Some knowledge of modern clerical account keeping practices;
  • Good knowledge of office terminology, procedures, and equipment, and of business arithmetic including making change, tact and courtesy in dealing with the public.
  • Ability to use calculator, ability to data input at a reasonable rate of speed;
  • Ability to understand and follow oral and written instructions;
  • Willingness and ability to adapt to new office procedures as required.
  • Working knowledge of computers and office applications;
  • Regular and timely attendance; performance of duties in a safe manner.
  • Must pass testing for substance abuse and criminal background investigation.
  • Must maintain a positive work environment by acting and communicating in a manner that promotes harmonious relations with customers, co-workers, and supervisors.
  • Direct deposit of pay required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Essential Functions are regularly performed without exposure to adverse environmental conditions.

Special Certifications and License Requirements

  • May be required to pass standardized examination to determine basic knowledge, skills & abilities.
  • Must possess and maintain a valid state driver’s license with an acceptable driving history.

Notices

Kent County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), Kent County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is an employment at-will position.

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